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Zoom AI Companion2024-08-06 11:11 PM
I am the only user on my Zoom account, and my role is owner. The account has no admin, and I unable to add myself as an admin. This is preventing me from using some features that require admin approval.
Do I have to add another user in order to make myself admin? Is there no alternative solution?
Solved! Go to Solution.
2024-08-07 04:17 AM - edited 2024-08-07 05:45 AM
Hello,
The owner of the account automatically has the highest admin level.
You should study how Zoom admin works to understand your abilities.
Zoom has many resources to explain how to use Zoom as an Admin.
https://learning.zoom.us/learn?_ga=2.11925245.855110038.1722797056-889952073.1659099488
https://community.zoom.com/t5/Billing-Account-Management/bd-p/account-billing
Regards
If my reply helped, don't forget to click the accept as solution button!
2024-08-07 04:17 AM - edited 2024-08-07 05:45 AM
Hello,
The owner of the account automatically has the highest admin level.
You should study how Zoom admin works to understand your abilities.
Zoom has many resources to explain how to use Zoom as an Admin.
https://learning.zoom.us/learn?_ga=2.11925245.855110038.1722797056-889952073.1659099488
https://community.zoom.com/t5/Billing-Account-Management/bd-p/account-billing
Regards
If my reply helped, don't forget to click the accept as solution button!
2024-08-08 10:06 PM
Actually, I worked out what the problem is. Thanks
2024-08-08 09:31 PM
Thank you for your reply, but I am still unclear on why under "roles" it has "0" next to admin.
I may very well have the highest admin level, but I still cannot access features that are admin only.
I was hoping that someone here could provide a quick answer to avoid having to do a 54 minute course on something this basic.
2024-08-08 10:38 PM - edited 2024-08-08 10:50 PM
Zoom does not enumerate owners as there has to be an owner and there can only be one owners.
Roles
Owners - 1
Admins - 0
members - 1
Is how you can imagine it if you have no admins besides the owner role. The Owner role is the highest admin by default.
You can give an admin role to the owner in account management. This might be useful if a team of admins were be grouped.
Regards
If my reply helped, don't forget to click the accept as solution button!
2024-08-14 06:43 AM
Is this option only available to account owners? I am an admin and I don't see the option to change the role.