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NB7
Newcomer
Newcomer

Hi, yesterday I accidentally clicked on a new link in windows start-up that immediately uninstalled Zoom. When I reinstalled all my history/contacts was gone: is there a way to regain them please? Thanks.

2 REPLIES 2

jrmagno
Zoom Employee
Zoom Employee

Step-by-Step: Restore Zoom History & Contacts

  1. Reinstall Zoom (if you haven’t already):
    Download from https://zoom.us/download

  2. Sign back in with the same Zoom account you used before:

    • If you originally signed in via Google, Apple, SSO, etc., use that same method.

    • If you had a regular email/password Zoom login, use those same credentials.

  3. Once logged in:

    • Your Contacts (if added via Zoom Cloud or synced from Google/Microsoft) should reappear under the "Contacts" tab.

    • Meeting history, chats, and recordings (if cloud-based) should also repopulate:

      • Go to Meetings > Recorded to view past recordings.

      • Go to Zoom Web Portal → check Recordings, Webinars, or Reports.

Hi,

 

Thanks for this, but I already checked there and all three sections are empty.

 

Regards,

NB7.