cancel
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

History

NB7
Newcomer
Newcomer

Hi, yesterday I accidentally clicked on a new link in windows start-up that immediately uninstalled Zoom. When I reinstalled all my history/contacts was gone: is there a way to regain them please? Thanks.

2 REPLIES 2

jrmagno
Zoom Employee
Zoom Employee

Step-by-Step: Restore Zoom History & Contacts

  1. Reinstall Zoom (if you haven’t already):
    Download from https://zoom.us/download

  2. Sign back in with the same Zoom account you used before:

    • If you originally signed in via Google, Apple, SSO, etc., use that same method.

    • If you had a regular email/password Zoom login, use those same credentials.

  3. Once logged in:

    • Your Contacts (if added via Zoom Cloud or synced from Google/Microsoft) should reappear under the "Contacts" tab.

    • Meeting history, chats, and recordings (if cloud-based) should also repopulate:

      • Go to Meetings > Recorded to view past recordings.

      • Go to Zoom Web Portal → check Recordings, Webinars, or Reports.

Hi,

 

Thanks for this, but I already checked there and all three sections are empty.

 

Regards,

NB7.