HOLY MOSES, APPEAL APPROVED, account restored.....but still have 1132 block on software

[Shasta23220]

when i go to sign in oon the zoom software on my laptop i get a 1132 block msg.  Um.......how is that removed?!****UPDATED******Over a year later, I have not solved the problem, have not heard from zoom, or seen anything other than to contact the appeals department, with links that are not good.  Is anyone out there that can help me remove the MAC address blocks/bans for my devices?  I am a zoom user in good standing now!