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HD quality

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thomaszipf
Newcomer
Newcomer

‎2021-10-15 03:23 AM - last edited on ‎2024-01-12 12:00 PM by Community Moderator | Employee

Hello,
We have an important conference next week (19 & 22 October).
How soon can you unlock a higher video quality? Many thanks & greetings
thomas

 

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Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-10-16 09:46 AM

Hi @thomaszipf 

 

You would need to make this request to Support, and it would depend on your account type.

 

https://support.zoom.us/hc/en-us/requests/new

 

https://support.zoom.us/hc/en-us/articles/207347086-Group-HD

 

 

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Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-10-16 09:46 AM

Hi @thomaszipf 

 

You would need to make this request to Support, and it would depend on your account type.

 

https://support.zoom.us/hc/en-us/requests/new

 

https://support.zoom.us/hc/en-us/articles/207347086-Group-HD

 

 

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rondorr
Explorer
Explorer

‎2022-04-21 01:43 PM

I record through the camera to OBS Studio then push that to ZOOM. It's the only way I know to get 1080 HD quality. The ZOOM HD that you have to pay LOTS of extra for is only 720. 

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