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HD quality

thomaszipf
Newcomer
Newcomer
Hello,
We have an important conference next week (19 & 22 October).
How soon can you unlock a higher video quality? Many thanks & greetings
thomas

 

1 ACCEPTED SOLUTION

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @thomaszipf 

 

You would need to make this request to Support, and it would depend on your account type.

 

https://support.zoom.us/hc/en-us/requests/new

 

https://support.zoom.us/hc/en-us/articles/207347086-Group-HD

 

 

View solution in original post

2 REPLIES 2

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @thomaszipf 

 

You would need to make this request to Support, and it would depend on your account type.

 

https://support.zoom.us/hc/en-us/requests/new

 

https://support.zoom.us/hc/en-us/articles/207347086-Group-HD

 

 

rondorr
Explorer
Explorer

I record through the camera to OBS Studio then push that to ZOOM. It's the only way I know to get 1080 HD quality. The ZOOM HD that you have to pay LOTS of extra for is only 720.