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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Cannot delete cloud recordings

hello1234
Newcomer
Newcomer

‎2024-01-15 03:13 PM

I previously had a Zoom paid account. I no longer have a Zoom paid account. However, I keep getting emails on repeat that tell me I'm near the max size capacity for "cloud recordings." I don't want these recordings, but since my account is now a free account I don't have access to recordings in my dashboard. And I also no longer have access to chat support because I'm on a free account. And I can't find another way to contact support to get them to delete these recordings so I stop getting these emails. Please help.

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mage
Newcomer
Newcomer

‎2024-09-24 01:19 AM

I have exactly the same issue! Getting spammed without a possibility to solve the issue unless I activate premium plan for at least one month! And no chance of customer support since I am not a premium member. 

 

Zoom, can you solve this please?!

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