All previous webinars, associated recordings and reports are missing

[LDEOIT]

Hi all,

All of my previous webinars under 30 days, associated recordings and reports have gone missing.
Zoom has been wiped clean.

Can any of this be restored?

Best

[CarlaA · Accepted solution]

Hi @LDEOIT thanks so much for your patience and for flagging this issue.

Zoom had a service disruption today that may have impacted your account and webinar info. We’ve identified the issue and it is now resolved, but you may still be seeing intermittent issues as things continue to recover.

Really sorry for the disruption, and we truly appreciate you hanging in there with us. We will continue to share updates on the Zoom status page.  That said, if you're still not seeing your webinar list, recordings, or reports, it's possible that this might be a separate issue- please let us know if this is the case. Thank you!

[ARTFULL]

I can't access usage data from 2023.  HOw can I do this?