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Zoom Meeting not being recorded in the cloud and not logged in Hubspot

felixLMR
Newcomer
Newcomer

Hi everyone,

 

For some reason we have one colleague that doesn't have their meeting automatically recorded in the cloud and then logged into Hubspot.

 

We all have the same company setting so no

1 ACCEPTED SOLUTION

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

Hi @felixLMR 

I am assuming that hubspot is making the meetings so i suggest you look at their settings first.
You can force recordings of a user meetings.
In the user's account, look at their settings and within that the recording options, then choose what you need.
Here is a screenshot to help

ExpertswhoJohn_0-1744851664845.png

 

all the best

John

View solution in original post

1 REPLY 1

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

Hi @felixLMR 

I am assuming that hubspot is making the meetings so i suggest you look at their settings first.
You can force recordings of a user meetings.
In the user's account, look at their settings and within that the recording options, then choose what you need.
Here is a screenshot to help

ExpertswhoJohn_0-1744851664845.png

 

all the best

John