Alternative Host setting can't find name or email of person from my (zoom) contact

[MariaZ00ming]

I'm trying to set a zoom contact as Alternative Host.  After adding the person to my (zoom) contacts and they accept, why cant I add them as an Alternative Host when scheduling a meeting?  This person is not on my zoom account but has a free zoom account. 

[AGH3rd · Accepted solution]

It was my understanding that to be an alternative Host one must be on the same account  AND have a paid account.

[AGH3rd · Accepted solution]

It was my understanding that to be an alternative Host one must be on the same account  AND have a paid account.

[Rupert · Accepted solution]

Yes - the Alternative Host must be a licensed user on the same Zoom account  - at in https://zoom.us/account/user#/ 

A "contact" may be something else - I am not sure...

https://support.zoom.us/hc/en-us/articles/208220166-Alternative-host

Prerequisites

• Zoom desktop client for Windows or macOS, 4.1.8826.0925 or higher
• Zoom mobile app
  • Android: 4.1.8860.0925 or higher
  • iOS: 4.1.8855.09254.1.8855.0925 or higher
• Both users need to be Licensed and on the same account
• For webinar, the user who schedules the meeting needs both a license and the webinar add-on; the alternative host only needs to be Licensed
• Alternative hosts must be signed in to Zoom with the correct account in order to be granted the host or co-host permissions

[MariaZ00ming]

Rupert 

Thank you for the two links, they are very informative.  

Contacts are different than Alternative Host:

https://support.zoom.us/hc/en-us/articles/115004055706-Managing-contacts

[Hazel-Volk]

Hi, 

Can the alternate host be someone who has a different licensed zoom account?
Thank you

[Ray_Harwood]

Welcome to the Zoom Community, @Hazel-Volk.

 No.  The requirements are that both user logins  (session owner and potential Alt Host) must be licensed and on the same account – the same owner. 

[Zahraturkmani]

I want to find a contact zoom user to chatting