technical support

[Randobenny]

When I call the 888... support number I am asked for my host and meeting IDs. When I give it , I am told by the system that it is not recognized. I have a valid password and id so I know why my information is not recognized. Anyone out there have a suggestion.

[Ray_Harwood]

Welcome to the Zoom Community, @Randobenny.

Support options are requirements are detailed here (https://support.zoom.com/hc/en/contact?id=contact_us😞

If you are on a Business plan or higher, contact your organization’s Zoom admin for assistance.