Alternative Host setting can't find name or email of person from my (zoom) contact | Community
Skip to main content
M
Explorer
MariaZ00ming
Explorer
September 30, 2021
Solved

Alternative Host setting can't find name or email of person from my (zoom) contact

  • September 30, 2021
  • 2 replies
  • 1 view

I'm trying to set a zoom contact as Alternative Host.  After adding the person to my (zoom) contacts and they accept, why cant I add them as an Alternative Host when scheduling a meeting?  This person is not on my zoom account but has a free zoom account. 

      Best answer by Rupert

      Yes - the Alternative Host must be a licensed user on the same Zoom account  - at in https://zoom.us/account/user#/ 

       

      A "contact" may be something else - I am not sure...

       

      https://support.zoom.us/hc/en-us/articles/208220166-Alternative-host

      Prerequisites

      • Zoom desktop client for Windows or macOS, 4.1.8826.0925 or higher
      • Zoom mobile app
        • Android: 4.1.8860.0925 or higher
        • iOS: 4.1.8855.09254.1.8855.0925 or higher
      • Both users need to be Licensed and on the same account
      • For webinar, the user who schedules the meeting needs both a license and the webinar add-on; the alternative host only needs to be Licensed
      • Alternative hosts must be signed in to Zoom with the correct account in order to be granted the host or co-host permissions

       

       

      2 replies

      AGH3rd
      Newcomer
      AGH3rd
      Newcomer
      September 30, 2021

      It was my understanding that to be an alternative Host one must be on the same account  AND have a paid account.

        Rupert
        Community Champion | Customer
        RupertAnswer
        Community Champion | Customer
        September 30, 2021

        Yes - the Alternative Host must be a licensed user on the same Zoom account  - at in https://zoom.us/account/user#/ 

         

        A "contact" may be something else - I am not sure...

         

        https://support.zoom.us/hc/en-us/articles/208220166-Alternative-host

        Prerequisites

        • Zoom desktop client for Windows or macOS, 4.1.8826.0925 or higher
        • Zoom mobile app
          • Android: 4.1.8860.0925 or higher
          • iOS: 4.1.8855.09254.1.8855.0925 or higher
        • Both users need to be Licensed and on the same account
        • For webinar, the user who schedules the meeting needs both a license and the webinar add-on; the alternative host only needs to be Licensed
        • Alternative hosts must be signed in to Zoom with the correct account in order to be granted the host or co-host permissions

         

         

          M
          Explorer
          MariaZ00mingAuthor
          Explorer
          September 30, 2021

          Rupert 

          Thank you for the two links, they are very informative.  

          Contacts are different than Alternative Host:

          https://support.zoom.us/hc/en-us/articles/115004055706-Managing-contacts

            Zahraturkmani
            Newcomer
            Zahraturkmani
            Newcomer
            December 30, 2021

            I want to find a contact zoom user to chatting

            Terms & ConditionsAccessibility statement
            Copyright © Zoom Communications, Inc. All rights reserved.