Automatically Start Phone Call AI Summary

[danielkrueger]

Is there a plan to add a setting for phones to start the Zoom AI summary automatically when starting or joining a call?
Transcriptions are able to do that today; seems logical that the AI summary could do the same. 

Also, are Zoom AI Summaries going to be available in Contact Center?

Thanks

[jrmagno]

Hi danielkrueger,

You may enable the Call summary with AI Companion to provide automatic call summary. 

Log in to your account as an admin> Go to Account Management> Account Settings> Zoom Phone > AI Companion> Call summary with AI Companion

There are no update yet for AI Companion for Contact Center, rest assured Zoom continuously enhancing and expanding our AI companion.