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Zoom Webinar / HubSpot integration returning "rate limited" error

Wlevine
Newcomer
Newcomer

‎2025-01-21 08:33 AM

We have a Zoom webinar account set up and integrated to HubSpot. This integration has worked in the past with few issues. The HubSpot workflow we have set up for our latest webinar is running, but returning the following error "Action failed because HubSpot is being rate limited by the connected app, but will retry soon."

We did just put up a new website and while I was testing the website this weekend, the number of form submissions that would trigger this workflow were less than 10 (no other API calls to Zoom).

 

HubSpot support told us to wait to see if it cleared on its own. After 24 hours I retested and got the same error. Any ideas?

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