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2022-09-13 03:08 AM
For a number of months now I have experienced problems relating to Zoom Updates. When I open up Zoom I am told I need to update to 5.3.0* or higher to sign in. I select Update now* and the Update begins*. The Update is completed
Solved! Go to Solution.
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2022-09-13 03:38 AM
Hi, Arlene.
It looks like the update is not working. From you screenshot I do see you are using 5.2.1.
I would advise to just uninstall Zoom, go to https://zoom.us/download and download the latest Zoom Desktop Client, install it and you should be ready to go.
Hope this information helps!
Thank you,
ZzZz

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2022-09-13 03:11 AM
Sorry did not mean to submit.
The Update is completed and I am told I am up to date but the next time I login I am faced with the same again ie that I need to update. Any ideas why this is happening?
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2022-09-13 03:38 AM
Hi, Arlene.
It looks like the update is not working. From you screenshot I do see you are using 5.2.1.
I would advise to just uninstall Zoom, go to https://zoom.us/download and download the latest Zoom Desktop Client, install it and you should be ready to go.
Hope this information helps!
Thank you,
ZzZz

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2022-10-12 12:47 AM
Hey there Arlene.. did this solution work? I am experiencing the same problem

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2022-10-12 02:03 AM
Hi Heidi, yes it did. Fingers crossed it does for you also.
Arlene
