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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Pausing my monthly webinar subscription

juliegervais
Newcomer
Newcomer

‎2024-06-03 05:58 PM

Does anyone know how I can pause my monthly webinar subscription with Zoom?  I don't want to pause my annual Pro subscription, only my monthly webinar fees?

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ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

‎2024-06-14 02:55 PM

hi @juliegervais ,

you can cancel your monthly webinar and then start again in the future.
I run events of very varying sizes and I keep a set of pro accounts running and then add webinar, or large meeting license when I need them.

One little trick. You can setup an event as a meeting, so that you have the meeting links setup and then start your webinar licence and upgrade the event from meeting to webinar a week before. That way people have an early registration process (not as good as the webinar process), without you paying for a month of hosting just to keep a date.

all the best

 

John

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