Global Select

[Abdalla2]

Peace be upon you... I have several questions, please answer them.

1- What about the Global Select subscription? Is it unlimited minutes for mobile and landline phones for a month?
2- What do you mean by one number in the selected country? Does this mean that the subscription allows me to call only one person, for example, one of my relatives or friends in a specific country?
3- As you have seen, one of the countries that I can call from the Global Select service is Israel... The question here is can I call one of my relatives in Palestine via the international code +972 and then call my relatives and friends via the Palestinian mobile company, whose code begins with 059, as well as the other telecommunications company Ooredoo, whose code begins with 056, for example +972594388159 and for example +972569021524?
4- Do I have to subscribe to this package first before the dial pad appears? While searching for the phone dial pad I did not find it on either the computer or the mobile

Finally, I would like to clarify that I was a former user of Skype from Microsoft. I was benefiting from the Skype to Phone service which provided me with a monthly subscription called World Extended which provides me with a monthly subscription with unlimited minutes to call mobile and landline phones to 63 destinations including Israel/Palestine via the international code +972... Unfortunately, as you know, Skype will be closed and the Skype to Phone service has already been closed I am honestly looking for an alternative program and I have found you so please inform me of that and I sincerely hope that your services are as good as Skype or better so that I can continue to subscribe with you always...

Thank you for taking the time to read this message and I look forward to hearing from you soon

[Vinnie]

Hello @Abdalla2 . peace be upon you as well.

1. Global Select is a "Zoom Phone Calling Package" that includes two (2) things, as far as I know:
   • A Telephone Number in the Country where you decided to setup the Zoom User using that Calling Plan; this is available only in a selected list of countries (close to 50 if I am not mistaken). Calling to other countries gets charged using their standard call rate published in Zoom's  Website: https://zoom.us/billing/pbx/rates 
   • Unlimited Calling Domestic within the same country you picked that telephone number for as long as you have the License. ⚠️ The first thing you need to check is if Zoom Phone is available in the Palestine and its territories and if you can get a number from there, and that would be the way you could call unlimited there, otherwise, the call rate I shared before will apply.
2. Zoom has an "Add-on" for Unlimited calling but it adds only 19 countries, and I don't see Palestine in the list of countries

I hope this helps clarifying some of yours questions, even if maybe some of the answers were not what you were expecting.

Kind regards,

Vinnie