Ability to use a agent assist saved "reply" when a...

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Does anyone know if there is a way to allow our agents to use the "saved reply" under the "agent assets" section for outbound SMS engagements? I am specifically referring to when an agent initiates the outbound SMS engagement. Currently, the only way to use the "agent assets" "saved replies" is in response to an incoming message. Would be nice to have these available for the agent to start the SMS engagement.

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!