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Zoom AI Companion2024-04-12 05:34 AM
Hello.
We have a ZCC for service calls and dispatch.
Occasionally, the manager of a service tech would like to hear the recording of the ZCC call from the customer.
I cannot find a way in the software to share or download a recoding from an event.
I tried a couple of different search terms, but everything seems to documented around meetings and phone.
Has anyone found a way to share a recording (we record audio only) with a manager who has a zoom phone license, but not a ZCC license?
Than you any guidence.
Keith Budurka