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Zoom Clips not loading

Darschoen
Newcomer
Newcomer

‎2023-08-14 02:06 PM - last edited on ‎2023-08-14 02:22 PM by Community Moderator | Employee

I've tried a number of times to create a brief Zoom Clip. I also tried different settings.  Clips between 15-30 seconds. All appear unloadable.  The software says 'the video cannot be loaded either because the server or network failed or because the format is not supported. '  I know it's in Beta testing.  Is this commonly occurring or is there a solution?

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2 REPLIES 2

jovasev
Newcomer
Newcomer

‎2024-04-15 02:46 PM

Any update on this its still happening to me also

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IslandComments
Newcomer
Newcomer

‎2025-01-08 12:24 PM

same issues but only when opened on iOS devices ( iPad and iPhone ) 

0 Likes