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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom Clips not loading

Darschoen
Newcomer
Newcomer

‎2023-08-14 02:06 PM - last edited on ‎2023-08-14 02:22 PM by Community Moderator | Employee

I've tried a number of times to create a brief Zoom Clip. I also tried different settings.  Clips between 15-30 seconds. All appear unloadable.  The software says 'the video cannot be loaded either because the server or network failed or because the format is not supported. '  I know it's in Beta testing.  Is this commonly occurring or is there a solution?

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2 REPLIES 2

jovasev
Newcomer
Newcomer

‎2024-04-15 02:46 PM

Any update on this its still happening to me also

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IslandComments
Newcomer
Newcomer

‎2025-01-08 12:24 PM

same issues but only when opened on iOS devices ( iPad and iPhone ) 

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