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Zoom whiteboards won't load

Rashi96
Newcomer
Newcomer

I have only 1 whiteboard showing in my whiteboard tab, the trash is empty as well. So I am definitely not beyond the 3 editable whiteboard limit. Still the whiteboard won't load beyond 50%. I have been trying for a week. Weirdly enough, even when I am not the host and someone else is sharing a whiteboard with me, it still won't load. Not even read-only whiteboards. 

2 REPLIES 2

Nikki_Kaul
Zoom Employee
Zoom Employee

Hi @Rashi96 thank you so much for your feedback! Would you mind emailing me at *********** with a link to the whiteboard that won't load so we can take a look at this for you?

Hello Nikki, we are facing exactly the same problem. When hitting the 50% mark, the whiteboard won’t load anymore. I would really appreciate your support as well. Thanks so much Dirk