We are starting to see again, when students click on the LTI Pro integration in their Bb course site they are getting a "Bad Request" page that comes up. It is very similar to what we saw last spring when students were getting a similar "Unauthorized" message when clicking on the tool link in their Bb course. We have looked into the browser Enhanced tracking within Firefox but that doesn't seem to fix this new "Bad Request" issue and it also seems to be happening in Chrome as well.

This is

the error code we are getting.

Hi Support,

Refer to the email below,

1. After I sign in to Marketplace, I only see the ‘Update’ button instead of ‘Reinstall’. May I ask is it the same?
2. If they are same, any impact if I click the ‘Update’ button? For example, any change of the screen of ‘Zoom Meeting’ in Canvas?

Please advise. Thanks

BRgds

Kenneth

===================================================================================

The developer of LTI Pro on the Zoom App Marketplace has updated the app with bug fixes or new features.

To enable these new features and bug fixes, we recommend visiting the Zoom Marketplace here to re-authorize the app by clicking the "Reinstall" button.

Below is the change log provided by the application developer:

Zoom has recently developed the following new features for LTI Pro:

• Add LTI Pro user to a Group based on LTI attribute name and value

To use these new features requires reauthorizing additional scopes.

Clicking the "Reinstall" button wont actually reinstall LTI Pro, but will prompt you to reauthorize the new scopes.

Customers that do not want to use these new features, do not need to "Reinstall" LTI Pro and LTI Pro will continue to work as is.

For questions about the new app version, please go to the support link provided by LTI Pro’s developer.

- Zoom Marketplace Team

Upon booting up Zoom I receive a message saying that my Zoom app will 'no longer be supported after August 2022', and that I should change to Zoom PWA, however this is greyed out and unavailable on the Chrome web store.

Does this mean my current version of Zoom will stop working after a while? Is it necessary that I migrate to Zoom PWA, and if not what are the reprecussions?

Thanks in advance,

Michelle

When  I tried to save the acuity users - zoom integration  I was given the this message:

Zoom Error: We had some trouble connecting to your Zoom account. The error we received was "Access to the Zoom REST API has been denied for this user. Contact Zoom Support for details."

When making request to get Access Token, I'm always getting unsupported_grant_type Error.

Please help me to know where I'm going wrong..

Code: 

  axios.post(
        "https://zoom.us/oauth/token",
        {
         grant_type:'authorization_code',
         code: req.query['code'],
         redirect_uri: '<RedirectUri>'
        },{
        headers:{
        Authorization: 'Basic ' + Buffer.from('<CLIENT_ID>' + ':' +  
                 '<CLIENT_SECRET>').toString('base64'),
       'Content-Type': 'application/x-www-form-urlencoded',
       } 
}).then((rs:any)=>{
   console.log(rs);
})
.catch((err:any)=>{console.log(err);})

Logs:

    data: {
      reason: 'unsupported grant type',
      error: 'unsupported_grant_type'
    }

Hi,

 I am trying to add zoom to slack and I keep getting this error message. Unable to install this app without the developer's account. Please contact the app developer to install. I have added all the permessions and its still giving me the same rror

I am unable to access the zoom developer page and keep getting redirected to the zoom apps marketplace
https://marketplace.zoom.us. There is no "Build App" on the dropdown. I've seen other advice and added "go" in front but that does not help.

We published a marketplace app a few months ago. I am the owner of the marketplace app. I just began developing a new feature related to cloud recordings which requires a PRO account. I joined my company’s PRO account so I can develop and test. In doing so, the app has completely disappeared from the Admin dashboard. I have no access to it. I still see the app in the zoom marketplace so it still exists. But where did the ownership of it go? Did it get lost in the abyss?