Hello, I've lost the part of the record which closes the batteries, and now I've looked everywhere , and can't find it. Is there really noone selling the part underneath? I'm having troubles and would really appreciate if anyone could help me out in finding it

Hi,

We want to integrate zoom in our application. But major issue we are facing is we unable to authorize different user using common client id and secret which stored globally. Let me explain step by step:

1. I created oauth app in marketplace and i got client id and secret credential with required meeting related scope.

2. I added these creds and able to integrate my account and successfully generated access token for myself and also able to perform further operation like create meeting, get meeting info, update meeting etc.

3. We stored these creds globally and we want to use them to authorize every use who want to use zoom in our application.

4. So when a new user try to integrate the zoom app we got "Application not found error". For that user. 

I dont understand why ? we cant create zoom oauth app for every user and then they will use zoom in our application , this will not make any sense. 

Can you please help me to solve this issue? is there something i am missing or i dont know. I researched a lot but i didn't find anything. I will be helpful if this solve as early as possible

Hi everyone, we're trying to integrate Moodle with our multiple Zoom Education accounts. However, we're unsure about the best approach for managing different licenses within the integration. Has anyone else tackled this challenge? Any advice or specific configuration details would be greatly appreciated!

Hi,

I am unable to verify my domain in zoom marketplace. Despite following all the steps mentioned:

1. Download containing a verification code
2. Create a folder zoomverify under root and make it viewable
3. Upload the file to your domain and put it in the folder zoomverify
4. Confirm your upload by visiting your domain
5. Make sure all webhook and call back URLs that you have entered in the marketplace belong to the same domain

I am still facing the following error:
‘can not access the html file, please be sure the file uploaded correctly and retry’

Any help will me much appreciated.

Thank you.

We have setup Einstein Conversation Insights in our Salesforce organization and have everything setup. We have over 90 people connected and it's working fine. However we have one user who is getting a yellow banner with "Your Zoom Video connection needs attention. View Connection" at the top of their page. When they click on it under "Connect Zoom Account" there is the message "Activities aren't being captured from this account anymore. Either reconnect this account or confirm you wan to disconnect it. Reconnect or Disconnect. If the problem continues, contact your Salesforce admin."

I am the Salesforce admin and have had the user disconnect and reconnect their connection but this error persists. When I reach out to Salesforce they say the error is on Zoom's side. I have also had the Zoom admin remove the user from the configuration allowing connection and adding them back. Has anyone else experienced this?

I can not open the manage panel on the marketplace to adjust my apps permissions.  The pages begins to load and then hangs after throwing a javascript error in console "Uncaught (in promise) TypeError: Cannot read properties of undefined (reading 'TDD_FILE')"