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Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

What is Zoom App Marketplace?

Zoom App Marketplace has more than 2,000 apps that enhance your Zoom experience and improve workflow and collaboration. Explore the Zoom Community's Recent Activity below to join the Marketplace conversation and connect with other members. If you're still looking for support, browse our Zoom Apps and Marketplace support articles or start a new discussion below!

Recent Activity

Mastering Virtual Meetings: Best Practices for Success! 🚀

Hello Zoom Community! As we navigate the dynamic landscape of virtual communication, it's crucial to ensure our Zoom meetings are not only productive but also engaging and glitch-free. Let's dive into some best practices for hosting stellar virtual ... Show more

Hello Zoom Community! 👋

As we navigate the dynamic landscape of virtual communication, it's crucial to ensure our Zoom meetings are not only productive but also engaging and glitch-free. Let's dive into some best practices for hosting stellar virtual meetings:

  1. Prepare and Test: Always prepare your agenda in advance and test your audio and video settings to avoid any last-minute technical hiccups. A smooth start sets the tone for a successful meeting!

  2. Engage Participants: Encourage active participation by utilizing Zoom's interactive features. Use polls, breakout rooms, and the chat function to keep everyone engaged and foster collaboration.

  3. Optimize Your Environment: Choose a well-lit and quiet space for your meeting. A clutter-free background helps maintain a professional appearance, and good lighting ensures everyone can see you clearly.

  4. Master Screen Sharing: Before sharing your screen, close unnecessary applications and notifications. Use the annotation tools for emphasis, and remember to pause and ask for questions during presentations.

  5. Security Measures: Prioritize the security of your meetings. Utilize features like waiting rooms, passcodes, and enable the "Only authenticated users can join" setting to ensure a secure environment.

  6. Effective Communication: Clearly communicate meeting expectations, objectives, and any pre-work in advance. This helps participants come prepared and makes the meeting more efficient.

  7. Record for Reference: Consider recording your meetings for future reference or for those who couldn't attend. Zoom provides an easy option to share recordings securely.

  8. Master the Mute Button: Encourage participants to mute themselves when not speaking to minimize background noise. As a host, be ready to mute/unmute participants as needed to maintain order.

  9. Dress Professionally: Even though it's a virtual meeting, dressing professionally boosts your confidence and sets a positive tone for the entire session.

  10. Follow Up and Share Resources: After the meeting, send a follow-up email with key takeaways, action items, and any resources discussed. This ensures everyone is on the same page and has the necessary information.

Share your own tips and tricks or let us know if there's a specific topic you'd like to dive into! Here's to hosting successful and efficient virtual meetings on Zoom! 🚀💻

#ZoomMeeting #VirtualMeetings #BestPractices #ProductivityTips #ZoomCommunity


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Zoom Cornerstone Integration errors

We are experiencing issues creating sessions for Zoom vILT. We've done it before with no issues. We've tried the steps below multiple times but continue to have issues. Any suggestions? TitleZoom Integration - Partner Error Article Number000006824 De... Show more

We are experiencing issues creating sessions for Zoom vILT.  We've done it before with no issues.  We've tried the steps below multiple times but continue to have issues.  Any suggestions?

 

Title

Zoom Integration - Partner Error

 

Article Number

000006824

 

Description and Detail

When trying to add new Instructors or to update or create Sessions for Zoom vILT, I encounter the following errors:

 

    Error while creating instructors: Partner Error.

    Error while creating session: Partner Error: Token is null

    Error while updating Schedule or Saving a session : Partner Error: Authentication failed. Please check Username, Password and Integration Name in the setting page.

 

Cause

The issue here is that the Zoom vendor is returning an error when Creating the session. In the error message, if you see "Partner Error" it means the vendor/partner is returning the error.

 

Please follow the steps below to resolve the issue or create a ticket with Zoom for further assistance.

 

Solution

Please use the steps below from a previous ticket where this same error was resolved:

 

    Access Marketplace.Zoom.us

    Log in and select Manage> Installed Apps

    Uninstall the Cornerstone Learning Suite.

    Log in to Cornerstone portal and navigate to Admin>Tools>Edge>Integrations>Disable the Zoom vILT Integration

    Return to Marketplace.Zoom.us and reinstall Cornerstone Learning Suite

    Within Zoom Marketplace, select Manage>Installed Apps>Manage>Configure

    Within Cornerstone portal, navigate to Admin>Tools>Edge>Integrations>select the Zoom vILT Integration App

    Copy the following fields from the Zoom Cornerstone Learning Suite app into the Cornerstone portal:

 

    Integration Name

    User Name

    Password

    Base URL

 

Save all changes and re-enable the Zoom vILT Integration App from the Cornerstone Edge platform.

 

You may need to log out and log back in for all changes to take effect.


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Unable to uninstall Meeting Recaps (read.ai)

For some reason I cannot uninstall this plugin (meeting recaps, read.ai), it is in zoom apps, whenever i try to use another plugin this activates automatically, I tried everything, go to manage apps, even unistalled zoom app and installed again, noth... Show more

For some reason I cannot uninstall this plugin (meeting recaps, read.ai), it is in zoom apps, whenever i try to use another plugin this activates automatically, I tried everything, go to manage apps, even unistalled zoom app and installed again, nothing worked.


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Multiple applications In Marketplace

I currently have 2 platforms, different audiences but similar service. I already created a marketplace app for platform A, now I want to create the marketplace app for platform B.That is why I would like to know what you suggest. Do I create applicat... Show more

I currently have 2 platforms, different audiences but similar service. I already created a marketplace app for platform A, now I want to create the marketplace app for platform B.

That is why I would like to know what you suggest. Do I create application B with the same account as application A? o Do I create application B with a different account than application A?


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Music App

Hello: I am not real technical.

I have the music app. ow do I add songs to my "favorite songs" list?

Zoom Apps Accessibility

With the recent addition of Zoom apps. are they compatible with accessibility technology such as Apple Voiceover and JAWS? Would someone who is visually impaired and relies on the assistance of this technology be able to pay the games zoom apps featu... Show more

With the recent addition of Zoom apps. are they compatible with accessibility technology such as Apple Voiceover and JAWS? Would someone who is visually impaired and relies on the assistance of this technology be able to pay the games zoom apps features in a meeting?


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Resolved! Roles to enable integration and beyond

I need some guidance. And I have been spending all week trying to figure out. My copmany has Hubspot. And my admin selected the type of role for me that doesn't allow me to do the integration and etc. I am trying to help her, but there is so much. Wh... Show more

I need some guidance. And I have been spending all week trying to figure out. 
My copmany has Hubspot. And my admin selected the type of role for me that doesn't allow me to do the integration and etc. 
I am trying to help her, but there is so much. What are the roles that would allow me to do this kind of thing?


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Do you have an app published on the Zoom App Marketplace?

On January 29th,  don't miss the How to Market Your App webinar! If  have a published app or perhaps are in process of building an app on the Zoom App Marketplace, this webinar is for YOU! Here is the link to learn more.

Deauthorization Event

Hi,I am building zoom app and for that I need to add a deauthorization url. For that I need to configure the deauthorization webhook and validate the url. Somehow I am unable to find the deauthorization webhook in Features/Event Subscriptions.I am bu... Show more

Hi,

I am building zoom app and for that I need to add a deauthorization url. For that  I need to configure the deauthorization webhook and validate the url. Somehow I am unable to find the deauthorization webhook in Features/Event Subscriptions.

I am building an OAuth app.

Kindly help me out.


 


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