Hi,

We want to integrate zoom in our application. But major issue we are facing is we unable to authorize different user using common client id and secret which stored globally. Let me explain step by step:

1. I created oauth app in marketplace and i got client id and secret credential with required meeting related scope.

2. I added these creds and able to integrate my account and successfully generated access token for myself and also able to perform further operation like create meeting, get meeting info, update meeting etc.

3. We stored these creds globally and we want to use them to authorize every use who want to use zoom in our application.

4. So when a new user try to integrate the zoom app we got "Application not found error". For that user. 

I dont understand why ? we cant create zoom oauth app for every user and then they will use zoom in our application , this will not make any sense. 

Can you please help me to solve this issue? is there something i am missing or i dont know. I researched a lot but i didn't find anything. I will be helpful if this solve as early as possible

Hi everyone, we're trying to integrate Moodle with our multiple Zoom Education accounts. However, we're unsure about the best approach for managing different licenses within the integration. Has anyone else tackled this challenge? Any advice or specific configuration details would be greatly appreciated!

Hi,

I am unable to verify my domain in zoom marketplace. Despite following all the steps mentioned:

1. Download containing a verification code
2. Create a folder zoomverify under root and make it viewable
3. Upload the file to your domain and put it in the folder zoomverify
4. Confirm your upload by visiting your domain
5. Make sure all webhook and call back URLs that you have entered in the marketplace belong to the same domain

I am still facing the following error:
‘can not access the html file, please be sure the file uploaded correctly and retry’

Any help will me much appreciated.

Thank you.

We have setup Einstein Conversation Insights in our Salesforce organization and have everything setup. We have over 90 people connected and it's working fine. However we have one user who is getting a yellow banner with "Your Zoom Video connection needs attention. View Connection" at the top of their page. When they click on it under "Connect Zoom Account" there is the message "Activities aren't being captured from this account anymore. Either reconnect this account or confirm you wan to disconnect it. Reconnect or Disconnect. If the problem continues, contact your Salesforce admin."

I am the Salesforce admin and have had the user disconnect and reconnect their connection but this error persists. When I reach out to Salesforce they say the error is on Zoom's side. I have also had the Zoom admin remove the user from the configuration allowing connection and adding them back. Has anyone else experienced this?

I can not open the manage panel on the marketplace to adjust my apps permissions.  The pages begins to load and then hangs after throwing a javascript error in console "Uncaught (in promise) TypeError: Cannot read properties of undefined (reading 'TDD_FILE')"

Hello Zoom Community! 👋

As we navigate the dynamic landscape of virtual communication, it's crucial to ensure our Zoom meetings are not only productive but also engaging and glitch-free. Let's dive into some best practices for hosting stellar virtual meetings:

1. Prepare and Test: Always prepare your agenda in advance and test your audio and video settings to avoid any last-minute technical hiccups. A smooth start sets the tone for a successful meeting!

2. Engage Participants: Encourage active participation by utilizing Zoom's interactive features. Use polls, breakout rooms, and the chat function to keep everyone engaged and foster collaboration.

3. Optimize Your Environment: Choose a well-lit and quiet space for your meeting. A clutter-free background helps maintain a professional appearance, and good lighting ensures everyone can see you clearly.

4. Master Screen Sharing: Before sharing your screen, close unnecessary applications and notifications. Use the annotation tools for emphasis, and remember to pause and ask for questions during presentations.

5. Security Measures: Prioritize the security of your meetings. Utilize features like waiting rooms, passcodes, and enable the "Only authenticated users can join" setting to ensure a secure environment.

6. Effective Communication: Clearly communicate meeting expectations, objectives, and any pre-work in advance. This helps participants come prepared and makes the meeting more efficient.

7. Record for Reference: Consider recording your meetings for future reference or for those who couldn't attend. Zoom provides an easy option to share recordings securely.

8. Master the Mute Button: Encourage participants to mute themselves when not speaking to minimize background noise. As a host, be ready to mute/unmute participants as needed to maintain order.

9. Dress Professionally: Even though it's a virtual meeting, dressing professionally boosts your confidence and sets a positive tone for the entire session.

10. Follow Up and Share Resources: After the meeting, send a follow-up email with key takeaways, action items, and any resources discussed. This ensures everyone is on the same page and has the necessary information.

Share your own tips and tricks or let us know if there's a specific topic you'd like to dive into! Here's to hosting successful and efficient virtual meetings on Zoom! 🚀💻✨

#ZoomMeeting #VirtualMeetings #BestPractices #ProductivityTips #ZoomCommunity