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Turn off Zoom AI Companion and other AI features

eramos
Listener

How do I turn off AI features and avoid them automatically going off on my Zoom meetings? The field "Automatically start Meeting Summary for all meetings I host" has been unchecked, but this hasn't fixed the issue.

8 REPLIES 8

VA
Zoom Moderator
Zoom Moderator

Hi @eramos All AI companion features, including Smart Recording, Meeting Summary, and AI Companion questions, are disabled by default. Zoom gives administrators granular control of the features through account and group level settings. Our AI support articles have more details about enabling and disabling AI features: https://support.zoom.us/hc/en-us/categories/19072205428877-Zoom-AI-Companion-Support.
Which specific feature is popping up in your meetings and can you please confirm if you are the admin for your account?


Virginia (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

Hi Virginia,

I am also interested in learning more about the AI features Zoom is now offering and from what I understood so far, Admins have full control about the Zoom internal AI features, which is good and I will keep them disabled for now.

 

What however if a participant to one of my Zoom meetings brings in their 'virtual/AI assistant' from Google or any other 'external provider' of such services?

 

So far I addressed the topic in my Zoom calls and removed those AI assistants from the meeting as I would with participants that do not belong there, but I am not sure if that is all I can do to ensure that no data is going to places that I don't know of either in form of a meeting notes, transcripts or whatever is out there. 

 

Will there be a 'confirmation button' soon - similar to the recording confirmation button - that would highlight to all members of the meeting (participants and organizers alike) when external AI features are used in the background by participants ?

 

In order for AI to gain more trust, transparency is desperately needed, especially in meetings in which sensitive data might be exchanged as part of the meeting and so it should not be possible by anyone - neither organizers nor participants to use AI features without the consent of everyone on the call.

 

Looking forward to your response.

 

Thank you very much,

Ute

I also have this issue with AI companion and summary taking up space in my toolbar when I do not want these functions.  Is there a way to remove them? 

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @LoriL1 

I answered a similar question in a different post about how to disable this in-meeting options: ZOOM AI COMPANION - Can I UN-install this from Zoom? 

 

Hope that helps and let me know if you have any further questions. Otherwise, make sure to mark the solution as accepted if this information is what you needed.

how do I turn off or disable all AI companion?

Not true. Mine say disabled, since the update I have all the buttons I DON"t need visible, while the ones I want are in "More". I went to a meeting recently where only the ones needed were showing. I have spent so many  hours trying to figure out how to change this. We do not use "scheduled" meetings, we just into our personal id room of the account of the meeting. I think this used to be called Zoom Rooms. Zoom settings are the most confusing I have ever encountered.

 

I am also having a problem with AI showing up in the clients, even tho AcctMgmt/AcctSettings/AICompanion has all the slide selectors turned OFF.  Both the Summary and AI Companion icons remain on the Zoom taskbar.  That includes both on Win10 and Linux Cinnamon versions.

eblawler
Listener

PLEASE