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I have a zoom hearing in court coming up. How do I upload exhibits to show to the judge?
For one virtual agent, best practice is is 5 to 6 skills maximum. Within each skill, you can have 4 to 6 tools listed.
Ensure your skills are distinct (description) and tools have good description as well.
If you have successfully created a campaign and see the "button" for Zoom Virtual Agent on your website, but it's not loading, then it's likely the SDK has not been "whitelisted by your website's CSP.
Some websites have a Content Security Policy (CSP) that only authorizes "whitelisted" or "allowed" endpoints to access their website. Each CSP is unique, so please get in touch with the person who manages the website you want ZVA to work on (or across) and ask them to update the CSP settings to match the recommendations in this article.
CSP SETTINGS FOR ZVA SDK: https://developers.zoom.us/docs/virtual-agent/web/get-started/
Send this link to your web developer, and they will understand which protocol you use and implement the CSP headers for ZVA accordingly.
Additionally, please note that Zoom's SDK options are committed to security and adhere to best-in-class protocols. We require a minimal version of our SDK to be implemented. If ZVA was working on your website and suddenly stopped, check your SDK version against SDK Version Policy here: https://developers.zoom.us/docs/meeting-sdk/minimum-version/.
There's also a handy article about whitelisting Zoom's IP addresses in the Zoom Community. While not usually the cause of this error, not having the updated IP addresses as "allowed" in your firewalls can cause user experience issues.
Hope this helps!
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I hope for any help. My Zoom account has been restricted "permanently" due to the violation of the Terms of Service and Acceptable Use Guidelines, which I did not have personal knowledge of. Upon checking the history of my computer use, I found that my trusted friend was using my Account to join unwanted activities. Now, because I am using Zoom in school and work, I am struggling to access my account. I can only access Zoom via the web version, not in the app. If necessary, I am willing to pay any applicable fines or take additional steps to rectify this situation and restore access to my Zoom account. I am committed to ensuring that such an incident does not occur again and will take all necessary precautions to maintain compliance moving forward.
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Hello,
I am Woodlair Nosy over at Merchante E, IT Team.
I am reaching out regarding the ticket below.
"https://support.zoom.com/hc?id=csm_ticket&table=x_zcs_mso_management_services_organization&sys_id=c5e58af3473b755099b34d69736d43cd"
We've done the recommended solutions but still no resolution on this.
Can we look into this further?
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During our initial Zoom onboarding, we had set up multiple bots, with multiple campaigns, and multiple campaign locations. After operating with ZVA for 6 months, we've decided to streamline and consolidate product bots and campaigns. We have been able to delete the bots no longer in use and the campaigns no longer in use, but cannot delete campaign locations. Out of the 40 campaign locations, we need just under half of them. As part of our process, we use different campaign engagement windows to notify users of service interruptions, and this change is handled by individuals with less knowledge of ZVA than our day-to-day ZVA admins. Our concern is that during a product incident when a user is under great pressure to quickly adjust all of the bots/campaigns, the user may also inadvertently change the campaign location. We would like to be able to delete campaign locations to help reduce the potential human errors, but also to reduce the clutter of our ZVA environment.
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