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Delete campaign locations

During our initial Zoom onboarding, we had set up multiple bots, with multiple campaigns, and multiple campaign locations. After operating with ZVA for 6 months, we've decided to streamline and consolidate product bots and campaigns. We have been abl... Show more

During our initial Zoom onboarding, we had set up multiple bots, with multiple campaigns, and multiple campaign locations. After operating with ZVA for 6 months, we've decided to streamline and consolidate product bots and campaigns. We have been able to delete the bots no longer in use and the campaigns no longer in use, but cannot delete campaign locations. Out of the 40 campaign locations, we need just under half of them.

As part of our process, we use different campaign engagement windows to notify users of service interruptions, and this change is handled by individuals with less knowledge of ZVA than our day-to-day ZVA admins. Our concern is that during a product incident when a user is under great pressure to quickly adjust all of the bots/campaigns, the user may also inadvertently change the campaign location.

We would like to be able to delete campaign locations to help reduce the potential human errors, but also to reduce the clutter of our ZVA environment.


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Zoom Forcing agents in to status

Hello,I am Woodlair Nosy over at Merchante E, IT Team. I am reaching out regarding the ticket below."https://support.zoom.com/hc?id=csm_ticket&table=x_zcs_mso_management_services_organization&sys_id=c5e58af3473b755099b34d69736d43cd"We've done the rec... Show more

Hello,

I am Woodlair Nosy over at Merchante E, IT Team. 
I am reaching out regarding the ticket below.

"https://support.zoom.com/hc?id=csm_ticket&table=x_zcs_mso_management_services_organization&sys_id=c5e58af3473b755099b34d69736d43cd"

We've done the recommended solutions but still no resolution on this.

Can we look into this further?




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