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Virtual Agent does not understand question

acoustictrout
Newcomer
Newcomer

Received acknowledgement of payment. Cannot sign in. Virtual Agent does not understand issue.  No response to "live chat" after over an hour talking with Virtual Agent.  It's like talking with a 3 year old. 

4 REPLIES 4

LisaCCM
Newcomer
Newcomer

I agree with this. Surely there's a better way to connect tags and keywords with your customer's questions...

Gator_juice69
Newcomer
Newcomer

They need someone that is comfortable with talking while masturbating, basically.

Sufyan7
Newcomer
Newcomer

It sounds frustrating that the Virtual Agent isn't helping with your sign-in issue. Have you tried clearing your browser's cache or using a different browser? Sometimes that can resolve sign-in problems. If the problem persists, consider checking for any updates related to the service or try using , as it might provide a more and smoother experience.

ZuckerSmith
Newcomer
Newcomer

It's frustrating that the Virtual Agent can't help with your sign-in issue. If live chat isn't responding, try other support channels like email or social media for faster assistance.