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Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

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Is it possible to brand/customise apps used in Zoom?

We are currently using the Now Virtual Agent in ServiceNow and have branded this with a bot name and our organisation logo. We have also integrated the bot in Microsoft Teams and have customised the app with our own branding to make it more identifia... Show more

We are currently using the Now Virtual Agent in ServiceNow and have branded this with a bot name and our organisation logo. We have also integrated the bot in Microsoft Teams and have customised the app with our own branding to make it more identifiable for our customers. Teams makes it easy to customise the apps, but with Zoom I can't seem to see any options for us to make any changes to the logo or name to make it match our chat bot in ServiceNow and Microsoft Teams. Is there a way to do this?


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