kmacsouris
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New Member
since ‎2024-10-28
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I made a post and the reply option was disabled

2024-10-29 10:57 PM
I made my very first post in this community forum and I noticed that the reply option was automatically disabled. May I know why so that I can avoid this in the future? It followed the community guidelines and no identifying information was used.

Call flow based on DNIS

2024-10-29 09:17 PM
Good day,I am new to Zoom Contact Center as we migrated over from another platform. I am learning things as I create flows and so far I am liking what I am seeing.I am trying to set up call routing based on inbound DNIS. These calls don't get routed ...
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I do a little bit of everything!