Went to start a Zoom Meeting this morning on the Echo Show 8, like the previous 200+ times.

Zoom started up fine, but when starting the meeting a new message appeared : 

Some of your Zoom Rooms devices need to be upgraded to join this meeting. Please contact IT for assistance.

Executed a full factory reset

Echo Show 8 : Device is running Fire OS 7.5.5.9 (PS7559/3536)

No Application Updates available.

Help. Any one else experiencing this problem?

(We did run the meeting on another PC device, but would like the Echo Show 8 to work)

Thanks,

Tony

Anyone else seeing an increase in issues when using a Zoom Room to join a Teams Meeting? Recently been getting a lot of users reporting that their meetings have froze or calls completely dropped. Wondering if others are seeing this or if anyone knows how we can resolve.

So it appears that after the 5.14.2 update "Chat" is no longer visible or available from the Zoom iPad Controller. As a participant I can see chat and submit questions/comments, but from the Zoom iPad I cannot see anything. In an event as a person fielding Q&A or commentary we are completely in the blind. Any chance this is roadmapped to be restored?

Thank You

Hi, 

I'd like to save a zoom room / meeting ID in my zoom client. 

The ID has been the same for years, but is not mine. Thus I always have to click on a link that I saved somewhere else. I would like to save this link INSIDE the zoom client, but I don't understand how I can do this.

Can somebody help?

Thanks

Since the Zoom Rooms 5.13.6 update, I cannot change my Zoom Rooms background. I change it as I always have (as in this article: https://support.zoom.us/hc/en-us/articles/204674889-Customizing-your-Zoom-Rooms-background) but it stopped working as soon as I was forced to update to 5.13.6. I have restarted the computer displaying Zoom Rooms, logged out and back in, exited and reopened, however nothing is working.

Any help is appreciated. It looks like this may be a bug with the update.

Hi Zoom Friends!

Context:
We have a few hundred Zoom Rooms that my team monitors for issues and that we act quickly to repair if they are hardware or network related. When a Zoom Room has an Issue, it triggers an Alert which my team receives via a Slack integration. We currently export a report of all Zoom Alerts to an outside data warehouse to do additional analysis on our system.

Problem/Questions:
We see a higher number of Alerts in our exported report than we do in our Zoom Dashboards across the same time period and room selection.

1. Why might there be a discrepancy between the number of Alerts that we see in the  exported report compared to the number that we see in our Zoom Rooms Dashboard?
2. Does Zoom Dashboard auto filter some alerts?
   1. If Zoom Does auto filter some Alerts, where can we see and adjust these filters so we can understand the delta in our data?