Call Queues not showing in reports

[526trevor]

Hello,

I have couple of call queues, i can only see few. not all, how do I enable the other ones?

Thanks

[Eliot]

hi 526trevor,

do you owner or admin privileges for all the call queues?

Prerequisites for viewing phone usage reports including call queues:

Business, or Education account

Account owner or admin privileges

Zoom Phone license

For more details, please see

https://support.zoom.us/hc/en-us/articles/360054358152-Viewing-phone-usage-reports

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks,  eliot

[526trevor]

so, I can view some queues in reports, but not all. Even tho I am an admin.