HD quality

[thomaszipf]

Hello,

We have an important conference next week (19 & 22 October).

How soon can you unlock a higher video quality? Many thanks & greetings

thomas

[Rupert · Accepted solution]

Hi @thomaszipf 

You would need to make this request to Support, and it would depend on your account type.

https://support.zoom.us/hc/en-us/requests/new

https://support.zoom.us/hc/en-us/articles/207347086-Group-HD

[rondorr]

I record through the camera to OBS Studio then push that to ZOOM. It's the only way I know to get 1080 HD quality. The ZOOM HD that you have to pay LOTS of extra for is only 720.