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change zoom user name

khaleeq11
Listener

i have my EDU account that have zoom licenced with SSO but before this licenced version i create zoom basic account and then type a zoom username that is displayed but now i want to change it . it is locked and gave me error

"Edit is disabled because this field is synced from SAML mapping every time the user signs in with SSO".

is there is any solution to change that name

7 REPLIES 7

mosthandsome
Listener

you can go to zoom settings and change your name

i try to change but it shows me error

here is the error
Edit is disabled because this field is synced from SAML mapping every time the user signs in with SSO

khaleeq11_0-1631285503910.png

here is picture

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @khaleeq11 

If you are getting that error, your account admins have locked you from changing your name on your profile. You will need to contact your IT dept regarding that change. 

no it is the name that shows in my zoom meeting

lindamizer
Listener

If you are in a zoom meeting, can't you just click on the name and change it - I know I have done that in a meeting before

 

sheilacorvin298
Listener

I have installed the zoom in my mobile phone. Whenever I Joined the meeting, It wil turned off automatically after sometime. Please tell me what is the problem or something wrong in the setting  sections?