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Removing a recurring zoom session from a deleted user

Max5
Listener

Hi there,

There is a user who was deleted about a year ago, off an account I am now on, and it appears this user had set a reoccurring weekly zoom meeting that no longer goes ahead. However, we cannot remove the meeting as it was set up by the deleted user.

How do we remove the meeting?

Much appreciated.

 

8 REPLIES 8

CarlaA
Zoom Moderator
Zoom Moderator

Hi @Max5 !

 

For you to be able to delete this recurring meeting, kindly go to Previous meetings from zoom.us/profile > Meetings tab. On the right side of the title of that specific meeting, please click Delete and then choose to Delete All Occurrences.

 

If this answers your question, please click Accept as Solution. Thank you!

Hi there -

It doesn't actually show up under my previous meetings, because I didn't set it up, and I don't have access to the deleted user who set them up! Is there anywhere else I can delete them for our whole company? 

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Where are you seeing that recurring meeting? On the calendar system? If so, which Calendar system are you using? Outlook? Google Calendar?

I have a similar issue where a user have set up a recurring meeting and the user is not part of our organisation now. The user account is deleted from Zoom admin and hence we are not able to find the user account in Zoom admin to delete his previous meetings..

We see the meeting in outlook.  Any suggestions please? 

bwoolsey
Listener

I have the same issue. I am the admin; the user was deleted; I continue to get a notification from Zoom every Monday that the meeting is starting. But I can't find the meeting anywhere to delete it. Help???

Hi @bwoolsey @Lakshma! Please double-check that you have deleted the calendar events in Google Calendar or Outlook.  These notifications are caused by the calendar system and not the Zoom App. 

 

Zoom Community Team 

Thank you. Will check.

Would like to have zoom follow up on this issue -- it is maddening.  A colleague created a recurring Friday meeting last year on her employer's Zoom license account. She has since left her employer.  The Friday meeting appears as an Invitation on my iPhone calendar until the end of time.  For the last 6 months I have clicked on that meeting on the iphone calendar, Declined the invitation and Saved for all events, but the meeting will not delete. It's a zombie. Interestingly, I can decline individual instances of the meeting and they will stick, but I cannot decline the series.  I am going to have to decline this Friday for the rest of my life!  There is NO OTHER invitation or event on my calendar, zoom or otherwise, that has done this.  And like other users, I have searched every single calendar, desktop, cloud, and there is no instance anywhere of this zoom invitation anywhere.