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Remote Control Button missing

CANDERSON13
Listener

"Request Remote Control" button is missing. I've reinstalled the software. Checked the settings and it's set properly. 

How do I do gain the ability to request remote control? 

 

3 REPLIES 3

Humashankar
Community Champion | Customer
Community Champion | Customer

Hi @CANDERSON13 

 

There might be a few reasons for this scenario:

 

  • The ability to request remote control depends on the host's permissions. If you're a participant in a meeting and the host hasn't enabled screen sharing with annotation or remote control for participants, the button won't be available for you.
  • It's possible your Zoom account or group has restrictions set on remote control at the account or group level. This would override any settings you have on your individual Zoom client.

You can also try referring the below help article for reference:

 

https://youtu.be/cMe-t8uEJbc

 

Requesting or giving remote control (zoom.com)

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!

Warm regards

Huma

CANDERSON13
Listener

Thanks! All set now, button is there. 

Hi 🙂 What did you do to get the button back? I was forced to do a download and now I have Zoom workplace and I can't find the Remote Control button.