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The System Administrator has set policies to prevent this installation....

Tim_Moss
Newcomer
Newcomer

I have my Zoom VDI Workplace V6.1.13 installed and I am upgrading the version from my tenant.... the channel on the tenant is set to the latest version 6.2.11....  The application sees that there is an update pending as the registry is pointing to the correct channel in the tenant....
When I reboot the Vmware VDI or close down Zoom in the system tray and re-open Zoom it should automatically update the version, but I am receiving the message:
The System Administrator has set policies to prevent this installation....
It's like the installer is no longer allowing a standard user to install the update, or the user has no rights to uninstall the current version...
Anyone have any ideas?

Any help greatly appreciated.

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