I am attempting to install the AI Notetaker and Transcription by Fireflies.ai app in Zoom. However, I am encountering an error message that states:

"You cannot install the app because you don't have the required permissions. Please contact your IT administrator for permission and try again."

The error message also mentions "Dashboard and Report > View Usage reports". I found view "Usage Reports" in the Reports section but I am not sure what this has to do with Dashboard and if I need to check anything in the Dashboard section of permissions, too?

Could you please clarify the specific permissions required to install the Fireflies.ai app in Zoom?

Thank you for your time and assistance.

I have a Zoom account and Fathom apparently comes with it. I want Fathom to automatically start recording on all of my Zoom meetings - It automatically starts on some of them, but most of the time when I start a Zoom, Fathom does not. In those cases I want to turn Fathom on for video recording and transcription  but there is no means of doing so. When I am in the non-Fathom meeting and I click on the "Apps" button at the bottom of the page, "Fathom" does not appear. It is a complete mystery to me why Fathom starts sometimes when I start a scheduled meeting, and sometimes does not. So if I can default to it automatically starting in every call, I can turn it off when needed. What's the secret? Why's it hard to find? I don't even know if I'm on the right board. 

We are trying to submit zoom app in marketplace, however it's throwing error "You must review and sign Zoom API License and Terms of Use before submitting apps for review. You may reload this page and try again.".

can someone please help us?

Zoom Apps

When I try to add the "outgoing webhook" app to the Zoom desktop app, the "Add" button is disabled. (I can add it via the web page, but it fails with the message "An inappropriate operation was performed.") Other apps add normally. Please advise on how to resolve this issue.

We recently updated our redirect URL, which was functioning correctly in the staging environment. However, in production, we encounter 4700 "Invalid redirect" error during the OAuth authorization process. Despite adding the new redirect URL to the "OAuth Allow Lists," redirection issues persist in production.

Staging Environment:

• Users access our application.
• They are redirected to the Zoom authorization page.
• Upon authorization, users return to our application with an authorization code.
• This code is exchanged with Zoom for access and refresh tokens successfully.

Production Environment:

• Users attempting authorization receive the following error:
  • https://zoom.us/oauth/authorize?response_type=code
  • Error: 4700 "Invalid redirect"

Client Id and Client secret remains the same. The change only is in updating the new redirect url.

In Calendly, when I connect my Zoom integration and then want to connect a different email address to both Zoom and Calendly, I disconnect the current integration. However, when I click 'connect' again, it automatically connects the email address that is logged into my Zoom account. Shouldn't it ask me which email address I want to connect (like Google meet integration)? Is there any way you can help me with this?

Hello! I have the Video SDK Pay As You Go account but as soon as I enter the Zoom Video SDK site and click Build App it sends me to the usual site with building app and there is no option of Video SDK, it is just general, server oauth and webhook. What can I do?

Hi, We are trying to integrate Zoom video conferencing feature into our unity App. However while we are trying to integrate the SDK we are facing the gradle errors like the below

FAILURE: Build failed with an exception.

* What went wrong:
Execution failed for task ':unityLibrary:extractReleaseAnnotations'.
> Error while evaluating property 'hasAndroidAnnotations' of task ':unityLibrary:extractReleaseAnnotations'.
> Could not resolve all artifacts for configuration ':unityLibrary:releaseCompileClasspath'.
> Failed to transform zoom-.aar (:zoom:) to match attributes {artifactType=android-classes-jar, org.gradle.status=integration, org.gradle.usage=java-api}.
> Execution failed for AarToClassTransform: /Users/shashikantraghuvanshi/.gradle/caches/transforms-3/53dce28247fac7715261c84b6493653d/transformed/jetified-zoom.aar.

Please suggest what can be done.