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upgradetion of my zoom id

1k
Newcomer
Newcomer

‎2024-02-23 03:39 AM - last edited on ‎2024-02-23 01:42 PM by Community Moderator | Employee 

May be I am not able to recharge my account nor am I able to upgrade it.
please rectify my problem and oblised me as soon as possible. 
thanking you

paresh trivedi

 

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Bort
Zoom Employee
Zoom Employee

‎2024-02-23 12:55 PM

Hi @1k 

Unfortunately, the Zoom Billing team generally does not monitor or assist customers in the Community forum, so you will need to contact Billing directly. Try submitting a request here: https://support.zoom.us/hc/en-us/requests/new