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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

upgradetion of my zoom id

1k
Newcomer
Newcomer

‎2024-02-23 03:39 AM - last edited on ‎2024-02-23 01:42 PM by Community Moderator | Employee 

May be I am not able to recharge my account nor am I able to upgrade it.
please rectify my problem and oblised me as soon as possible. 
thanking you

paresh trivedi

 

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Bort
Zoom Employee
Zoom Employee

‎2024-02-23 12:55 PM

Hi @1k 

Unfortunately, the Zoom Billing team generally does not monitor or assist customers in the Community forum, so you will need to contact Billing directly. Try submitting a request here: https://support.zoom.us/hc/en-us/requests/new