troubel logging in

[biababa]

I have problem signing in. System says there was security issue it will send me a code. after sending a code i copy it and put it on the zoom request and it wont give me option to verify

i tried it many times.

i dont know how to post my question here !!!

[RN]

Hey @biababa welcome to the community! First, if enabled, I would disable the OTP so you can just enter your password to log in.
 
To check:

1. Sign in to the Zoom web portal as an account owner or admin.
2. In the navigation menu, click Advanced then Security https://zoom.us/account/setting/security.
3. In the Security section, click the One-Time Passcode Authentication toggle to disable it (if enabled).
4. If a verification dialog appears, click Disable to verify the change.

 
You may see this link for more details:Disabling one-time passcode (OTP) verification