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CHANGE PROFILE ON SAMSUNG BASIC ACCOUNT

subpereira
Newcomer
Newcomer

‎2023-05-16 03:25 PM

I need to know if it´s possible to change my e-mail and password of my zoom account ( I just downloaded the new version) on my phone. I have a Basic ( free) account and I don´t wanna change to Pro, I just want to change to another e-mail 

 

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-05-23 12:45 PM

Hey @subpereira  for this you will need to submit a ticket to https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 and for the Request Type: Account Management. After submitting the ticket be on the lookout for a follow-up email to the email address you provided.

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