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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Trying to log in but emailadres not recognized

InekeNyingma
Newcomer
Newcomer

Just signed up with a new business accout and also paid for account of a year. But after signing out and trying to sign in again the emailadress with which I signed up is not recognized. What to do now? How will I ever get back into my business account??

1 REPLY 1

InekeNyingma
Newcomer
Newcomer

Fortunately it was solved by contacting a zoomworker through chat. Which was only possible by logging in to another existing businessaccount.  If I had not had access to that other businessaccount it would have been impossible to solve it I guess. For no opportunity to chat with a real person.  I was supported very well. And they solved it!