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im having issue upgrading my account from basic - Pro

KatieYoung
Newcomer
Newcomer

‎2022-10-16 11:17 AM - last edited on ‎2023-04-25 12:15 PM by Community Moderator | Employee

the issue after I check out comes up with this error.

"Subscription data is not correct."

Topics:
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1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-10-16 12:33 PM

Hi, @KatieYoung,

 

Please contact Zoom Technical Support, being sure to include your email for your Zoom account; they can help you directly, I believe:


https://support.zoom.us/hc/en-us/requests/new 

 

Folks here in the Zoom Community don't have access to the account you are using.


Ray -- check out the GoodClix website or the Z-SPAN website.
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