cancel
Showing results for 
Search instead for 
Did you mean: 

im having issue upgrading my account from basic - Pro

KatieYoung
Newcomer
Newcomer

the issue after I check out comes up with this error.

"Subscription data is not correct."

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @KatieYoung,

 

Please contact Zoom Technical Support, being sure to include your email for your Zoom account; they can help you directly, I believe:


https://support.zoom.us/hc/en-us/requests/new 

 

Folks here in the Zoom Community don't have access to the account you are using.


Ray -- Happy holidays, everyone! I’m taking a few days (mostly) off. See you in 2025!