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Reset / recover passoword without Google sign in, how?

Quin_00
Newcomer
Newcomer

‎2022-10-15 11:18 PM - last edited on ‎2023-04-25 12:16 PM by Community Moderator | Employee

Hello

I forgot my password and simply clicked on 'Forgot my password'. It sent an email with:
"You recently requested assistance signing into zoom. Based on our records, to sign in with Google, click the button below, then select sign in with Google".

Now I can sign in with Google or Gmail but I don't want. As I don't even sign in with my gmail for just browsing, I want to reset my password with a signed-up email, which happens to be a gmail. How?



 

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meharg
Explorer
Explorer

‎2022-10-16 07:21 AM

In the navigation panel, click User Management then Users. Click Unlock next to the email address of the user who has locked their account. Their account will now be unlocked and you can change their password or they  miglior pellet can reset their password at Zoom's Forgot your password? page.

 
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