cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Payment does not get through

Laz123
Newcomer
Newcomer

Hi,
I'm trying to settle a payment via Paypal, but it does not get through.
I get no error message.
There's a pop-up that says don't close this window until the transfer is completed, then the pop-up closes, and I'm still on the order page.

Tried it both on Firefox and Google Chrome. 

1 REPLY 1

david-vola
Community Champion | Zoom Partner
Community Champion | Zoom Partner

Hi @Laz123 ,

 

Have you tried clearing your browser's cache and cookies? or try another?

Otherwise, open a chat with support so they can tell you if there is any kind of problem.

Best regards,

Please mark if this solution helped you so that other colleagues can find it!