BIL2327537 Created i want to cancle currunt invoice wrongly select for 2 user

BIL2327537 Created i want to cancle currunt invoice wrongly select for 2 user
4 Days gone but to reply from below support

Hello Divya,

Thank you for contacting Zoom. This is Dyne. How are you? I hope you are well. I apologize for the delay in responding to your service desk ticket. I understand that your time is valuable, and I strive to provide our customers with prompt and effective assistance.

Upon review of your concern, I see that you accidentally added 1 license and wish to cancel the plan. I am here to help. 

Here's what I can do: Instead of cancelling the plan, I will help you reduce the license to 1. 

Please let me know how you wish to proceed, and I will be glad to help. 

For further questions or concerns, feel free to let me know. 

Best Regards, 

Dyne

Zoom Billing Support  | AMER | 9:00 AM to 06:00 PM EST

For case escalation, please contact or  submit an escalation.

Inah Clemente | *********** | AMER | 9:00 AM to 06:00 PM EST

Divya Jeevan
Yes please help me to reduce the license to 1
and also tell me how can i get 1year subcription which is i want to pay via UPI same as before