Merge / Consolidate Accounts

[RBrown1]

Hello 

I have recently taken over as an Office Manager at a Small Business and I am looking to merge / consolidate the various Workplace Pro accounts into one licence - We only have 5-8 staff each with their own paid accounts some annual some paid monthly but not looking to upgrade for a Business license. 

Can I just increase the licenses on one 'Master' Admin account and then invite the other users? Even though they have already paid for an annual subscription? 

Also is there a way to find out all the users from one  domain? - I fear there maybe former staff members with a rolling subscription and no obvious way of knowing if they have an active paid account or not - Any advice?

[Mandel · Accepted solution]

Hi @RBrown1 ,

Welcome to the Zoom Community!

Please have a look at the below article on associated domains as this might solve both of your concerns. Once your associated domain has been verified, you can enable a setting to prompt all new and existing users with the specified domain to join your account when they sign in to Zoom. Adding an associated domain also allows you to force single sign-on login methods as well.

• Getting started with associated domains

You might also find the below article helpful:

• Adding existing users to a paid account

Let me know if there are further questions.

Cheers,
Zoom Community Team

[MGSR]

Hi @RBrown1!

Did you see the previous response from @Mandel?
If it has resolved your inquiry, please press the Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

[MGSR]

Hi @RBrown1!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!