cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Zoom subscription

schofieldpetern
Newcomer
Newcomer

‎2022-05-11 08:59 AM - last edited on ‎2023-04-14 01:12 PM by Community Moderator | Employee

I am based in the UK and have been using Zoom for several years on a paid account. I need to speak to someone from Zoom urgently because I am being double charged for my account. I have tried a number of approaches but have not been able to contact anyone who can address this issue. Does anyone have any suggestions?

 

Topics:
0 Likes
1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-05-11 12:11 PM

The volunteers in the Zoom Community don’t have access to account information or ability to make changes to accounts. Please submit a Support Ticket to Zoom staff at:
https://support.zoom.us/hc/en-us/requests/new 


Ray -- check out the GoodClix website or the Z-SPAN website.
0 Likes